Frustrated about being stuck inside, consumers just can’t wait to leave the confines of their home and head to their favorite restaurant. The roads are (somewhat) crowded again, and people are out in full force ready and waiting to dine-in. What does this mean for you? Well, food safety and proper sanitation is more important than ever, and your customers need reassurance that they are dining in a safe environment. To lend a helping hand, we’ve provided some tips and helpful resources that will help you exceed these expectations and keep your team and customers safe!
After you identify and implement the most current required CDC safety and sanitation practices, keep the following tips in mind:
- Ensure your team is washing their hands frequently. Use hand sanitizers. Have training and even a timer for washing hands properly.
- Don’t just encourage handwashing. Make it mandatory! Establish when team members should wash their hands by posting a list of examples: when they arrive, between each order, after handling money, etc.
- Require daily temperature checks for all team members. Set up a station at the back of the house with a sign-in sheet, hand sanitizer, and a non-touch thermometer.
- Install foot operated door openers.
- Consider posting your safety measures on your website or social media to reassure customers that you are following CDC guidelines.
It’s National Food Safety Month, and ServSafe has information, guidance and training resources for your operation that you really don’t want to miss out on. Trust us! Their website is jam-packed with useful posters, articles, videos, and even quizzes for you and your team members to test your knowledge of safe practices. You can download all NFSM content from week one through week five, or you can take it a week at a time. Here are some great links and resources to get you started:
- Reassure your customers with the ServSafe Dining Commitment! By signing, you are assuring your customers that you have trained your staff to adhere to the FDA and CDC’s COVID-19 best practices, including food safety, cleaning and sanitation, employee health and hygiene and social distancing. Make the commitment here.
- Make sure all employees, management and ownership have taken and passed ServSafe classes. ServSafe is offering free training videos here.
- Need more resources? Check on ServSafe’s COVID-19 Guidance for Restaurant Operations for more training videos, industry resources, industry best practices and even posters for your operation.
For more information regarding safety and sanitation, visit our COVID-19 page, and download a copy of our Recovery & Reopening guide.