Foodservice and Restaurant Services

From Jake’s - Texas & Louisiana Foodservice Distributor and Restaurant Supply

 

Aside from Delivering Quality Food,  Great Service
and Custom Solutions are important elements of the foundation of all we do for you.

Personal Service that Puts YOU First

Our “service with a personal touch” approach to customer relations springs from our family-owned culture that has always been a part of Jake’s.

• Personal Service begins from the top down at Jake’s (You can talk to our CEO whenever you need.)
• Account Managers always put you first – many have been foodservice operators themselves – and each is empowered to act on your behalf, unencumbered by a heavy-handed bureaucratic process
• Customer Service Representatives provide dedicated personalized account service.

Have a problem with an order? Just let us know, and we will address it immediately.

Ordering

You can place orders in any format you wish:

• Internet
• EDI
• Faxing
• Calling Customer Service

 

Accurate, Complete Orders

The goal of Jake’s Operations is to better our current fill rate of 99.6% - which is well above the national average. This record is made possible with a state-of-the-art and fully integrated technological solution including:

• Vendor and Inventory Management Solution
• Best-of-Breed Warehouse Management System
• Advance Order Entry Systems

 

Prompt, Courteous Delivery

Your deliveries arrive according to your schedule not ours. Our drivers have experience averaging 10 years each and are all professional, courteous and committed to excellent service. UPS RoadNet technology maps the best route to meet your delivery schedule, and our fleet of multi-temperature trucks makes sure you get the consistent freshness and quality you expect.

Custom Solutions

Your Jake’s Account Manager is always willing, able and eager to create custom solutions for you from our “tool box” of services specific to Independent Restaurants, Multi-Unit Restaurants and Retail Foodservice. Remember, that your representative is empowered to act on your behalf without being micromanaged. Being independent and family owned gives Jake’s a great deal of flexibility with how we can interact with you.

Let Jake’s excellence in delivering food quality, value and custom solutions strengthen your foodservice organization.